What’s in a business continuity plan?
A business continuity plan contains the information you need to get a business running again after an incident or crisis. It is normally linked with a business plan.
The size and complexity of a business continuity plan will depend on each business and will often include:
- A risk management plan: identifying and assessing critical business activities and plans to eliminate or minimise the impact.
- An incident response plan: containing the information of when to use the plan, the incident response team, a contact list and planned communication before, during and after the incident or crisis
- A recovery plan: including the steps required to get the business operating again.
A business continuity plan is a plan to get the business back to ‘normal’ operations. However, the coronavirus pandemic is new territory as it’s had far-reaching impacts to business operations, including cash flow, maintaining employees, temporarily closing the business, quick transitions to working from home and technology issues.
Businesses are not only trying to recover but many are defining a new ‘normal’ operating model to survive as well.
With many businesses implementing incidence plans throughout the coronavirus pandemic it’s important to continually evaluate how the plans are working. Any changes should be incorporated into the business continuity plan.