GOVERNMENT HOTLINE
Helpline for small businesses impacted by Coronavirus 13 28 46 Contact centre
GOVERNMENT AGENCIES
Australian Taxation Office 13 72 26 Covid-19
Centrelink 13 24 68 Affected by coronavirus (COVID-19)
Currently experiencing high call volumes and long wait times. You may also be able to use one of the self service options.
Department of Home Affairs Current Alerts
Icare Policy Enquiries 13 44 22 Coronavirus employer information
Indigenous Business Australia 1800 107 107 Covid-19 Support
Medicare 13 20 11 Health professionals
Revenue NSW Grants and Schemes 1300 241 869 Small Business Grant
Revenue NSW Land Tax 1300 139 816 Land Tax
Revenue NSW Payroll Tax 1300 139 815 Response to Covid-19
Tourism Australia 02 9360 1111 Coronavirus Information and Resources for Australia's Tourism Industry
BANKING JOBKEEPER HOTLINES
ANZ 1800 571 123
BANK OF MELBOURNE 1300 784 873
BANK OF SA 1300 669 472
Commonwealth Bank 13 26 07
NAB 1800 JOBKEEPER ( 1800 568 599 737)
ST GEORGE 1300 730 196
WESTPAC 1300 731 073
BANKING
AMP 1300 130 191 Experiencing financial hardship
ANZ 1800 252 845 Customer Connect
Arab Bank 1800 64 64 84 Hardship Assistance
Bank Australia 132 888 Contact Us
Bank of Sydney 13 95 00 Financial Hardship
BOQ 1800 079 866 Financial Hardship Assistance
Bank SA 1800 679 461 BankSA Assist
Bankwest 1300 769 173 Experiencing financial hardship
Bendigo and Adelaide Bank 1300 652 146 Financial difficulty assistance
Citibank 1800 722 879 Hardship assistance
Commonwealth Bank 1300 720 814 Emergency assistance
HSBC 1300 555 988 Financial difficulty
ING 1300 349 166 Financial Hardship
Macquarie Bank 1300 363 330 Financial Hardship
ME Bank 1300 500 520 ME Bank financial hardship
MyState 13 800 1 MyState financial hardship
NAB 1800 701 599 Financial Hardship
Rabobank 1800 025 484 Financial Hardship
Rural Bank 1800 660 115 Financial Hardship
St. George Bank 1800 629 795 St. George Assist
Suncorp Bank 1800 225 223 Suncorp Customer Assist
Westpac 132 142 Westpac Assist
TELCOS
Amaysim 1300 808 300 Supporting our Customers
Optus 13 39 37 Coronavirus Support
Telstra 13 20 00 Supporting you during Covid-19
TPG 1300 365 313 Customer Service
Virgin Mobile 1300 304 090 Financial Hardship Support
Vodafone 1300 728 649 Covid-19 Support
ENERGY PROVIDERS
AGL 131 245 Customer and Community Support
Amaysim Energy Live Chat
Click Energy Live Chat
EnergyAustralia 13 34 66 Help and Support During Covid-19
Energy Locals 1300 693 637 Covid-19 Energy Support Plans
Hunter Water 1300 657 657 Payment Assistance
Origin Energy 13 24 61 Coronavirus Support
ReAmped Energy Request a call back, online or message service
Red Energy 131 806 Assistance
Simple Energy 13 88 08 Covid-19 Response
Sydney Water Billing: 13 14 50 BillAssist: 13 20 92 Sydney Water Account
INSURANCE PROVIDERS
AAMI 13 22 44 Covid-19 Information
Allianz 13 10 00 Covid-19 info
Bupa 13 41 35 Coronavirus updates
CGU 13 24 81 Customer Commitment
GIO 13 10 10 Covid-19 Information
HBF 13 34 23 Travel Insurance
NRMA 13 28 18 Coronavirus updates
QBE 1800 023 387 Covid-19 Alert
YOUI 13 96 84 Service
Get free phone advice to help your business understand the financial support available from Federal, State and Local Government as a result of Coronavirus (COVID-19) including JobKeeper eligibility and application. We're operating 9am - 8pm Monday to Friday AEST to support your enquiries.
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