Business guide to Coronavirus

Free TAFE NSW courses available for small business owners

New South Wales Premier Gladys Berejiklian recently announced 21 TAFE NSW courses will now be free and available online to help small business owners upskill during the COVID-19 hibernation period.  

Originally costing as much as $1,570 for a 12-week course, now is a great time to improve on your existing skills or learn something new to improve your business. 

The fee-free accredited courses are open to anyone over the age of 17 who lives or works in New South Wales and is an Australian or New Zealand citizen, permanent resident or humanitarian visa holder. 

The fully-accredited courses range from 12 to 26 weeks and average around three to 11 hours a week. Grow your skills in website design, eMarketing, social media, leadership, administration and more.  

Here is a breakdown of the courses on offer spanning four key areas. The full list can be accessed via the TAFE NSW website.


eMarketing for small business: Develop skills for using social media platforms whilst also building a basic website to interact with customers and promote your products. 
Duration: 26 weeks – 4 hours per week

Engaging customers using social media: Develop skills for social media particularly focusing on customer interaction and product promotion across any industry. 
Duration: 13 weeks – 3 hours per week

Websites for small business: Build a basic website to interact with customers and promote a wide range of products and services.
Duration: 13 weeks – 5 hours per week 

Complex word processing and spreadsheets: Training in office applications like word processing and spreadsheet software at complex levels. Create letters, reports, templates, budgets with formulas and charts. 
Duration: 12 weeks – 10 hours per week 

Computing skills: Training in word processing and spreadsheet software applications. Master and produce letters, reports, flyers, budgets, basic formulas, charts and office templates. 
Duration: 12 weeks – 17 hours per week

Excel spreadsheets: Become confident in the creation and use of spreadsheet functions. Gain the skills and knowledge to perform calculations and analyses using formulas, functions, templates and charts.
Duration: 12 weeks – 12 hours per week 

Computer applications: For experienced ICT users hoping to take their knowledge to the next level. Learn how to manipulate data and access support resources to solve a range of issues across different software applications.
Duration: 12 weeks – 8 hours per week


Executive skills: For those in administration and clerical roles with the ambition to become a team leader. Learn how to facilitate meetings, manage electronic calendars and negotiate meeting arrangements.
Duration: 12 weeks – 9 hours per week 

Team leader skill set: Develop skills as a team leader to communicate effectively, ensure team performance, implement operational plans and develop effective relationships within the workplace.
Duration: 26 weeks – 7 hours per week 

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Introductory business skills: Master vital skills on customer services techniques, work health and safety awareness and intermediate word processing skills.
Duration: 12 weeks – 13 hours per week 

Writing and presentation skills: A customised course teaching you how to create and deliver dynamic workplace presentations and write complex business documents.
Duration: 26 weeks – 8 hours per week 


Administration skills for team leaders: Covers skills required to organise meetings, travel and conference arrangements in the workplace as well as designing and managing business documents.  
Duration: 16 weeks – 11 hours per week

Business administration skills: Build introductory and essential skills in word processing, electronic scheduling and presentations.
Duration: 12 weeks – 13 hours per week

Executive Assistant organisational skills: Strengthen pre-existing administrative skills, building on an expansive knowledge-base in a variety of administrative contexts. 
Duration: 26 weeks – 7 hours per week

Introduction to accounting: Learn comprehensive bookkeeping and accounting skills or build on the skills you already have.
Duration: 13 weeks – 13 hours per week  


Visit TAFE NSW to sign up and start learning. 


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