Change management steps to manage transitions in the workplace
If you’re going through change management in the workplace, it most likely involves engaging your existing team in new mindsets, roles, behaviours and procedures. Change is never easy, but managing change is essential if you’re implementing new processes to be compliant with Fair Work standards.
As an employer, there are some steps to keep in mind to manage change effectively:
Engage managers and key stakeholders first. Your managers and key stakeholders (such as HR or legal) are essential when you’re going through changes involving workplace legislation. Teams may come to them with questions or issues, so they should be involved in the change management process and be trained to respond to common questions or concerns.
Conduct a risk analysis. It’s useful to be aware of all the risks you could face during the process, including any risks to the physical or mental health of your team as a result of any changes. This can include things like anxiety about their job or stress at the amount of workload involved, and is particularly important if an employee is already suffering from mental health conditions.
Have a plan to manage the rate of change. Change management is a gradual process, and it’s important not to overwhelm your employees in the beginning. By building a plan and pacing out the rate of change (for example, when new processes or policies are rolled out and when trainings will be delivered), employees have time to adjust.
Communicate often and provide support. Open communication and dialogue play a big part in managing change effectively. Announce new processes and policies clearly, either via a company-wide announcement or in one-on-one meetings, and give plenty of opportunities for employees to voice questions and concerns both publicly and confidentially.