CONVERTING CHALLENGING CUTOMERS INTO HAPPY CUSTOMERS

The Covid pandemic has brought out the very best in humanity and, unfortunately, some of the not-so-good ones. Businesses now need to get back to serving customer needs within a regulated environment, perhaps facing anxious clients first.

This webinar will help teach you how to handle demanding customers, build better relationships, and gain greater customer satisfaction.

Empower yourself with the knowledge you need to make your business a success.

View and download the following documents from this session:
presentation slides

ABOUT ENTREPRENEURSHIP FACILITATOR SERVICE

Entrepreneurship Facilitators provide free and practical assistance to support and encourage individuals to start a business as a way to create their own job. 

ABOUT CAMPBELLTOWN CITY COUNCIL

The Campbelltown City Council are making real progress for the betterment of our community. Listening to your ideas help shape decisions on how the local area is managed and our resources are used. We map out your ideas and contributions into strategic plans and identify key commitments that are brought to life through our ten service areas. To learn more, click here.

Christopher Mooney

Entrepreneurship Facilitator | Business Australia

Serial entrepreneur, Chris Mooney brings 40 years of B2B experience to the Entrepreneurship Facilitator Service.

The statements, analysis, opinions and conclusions expressed in this Webinar presentation and any related written materials (collectively, the Webinar Materials) are those of the ATO and do not necessarily represent the views of Business Australia. Business Australia expressly disclaims any and all liability arising from or in connection with the access to, participation in, or use of the Webinar Materials by you or any other person. Any advice provided as part of the Webinar Materials will be general business advice and will not constitute financial, legal, taxation, accounting or insolvency advice. Any advice will not take into account your personal objectives, financial situation or specific needs. Before acting on any advice, you should consider the appropriateness of the advice having regard to its objectives, financial situation and needs. Before making any decision, it is important for you to consider these matters and to seek appropriate financial, legal, taxation, accounting and other professional advice.