When you run a business, it’s likely that at one point or another a complaint is going to hit your desk.
Handling workplace complaints in a business can be a delicate matter, and there can be a lot riding on how you decide to approach it. Regardless of what kind of complaint hits your desk, this step-by-step checklist can help you make the best of an unpleasant situation.
Checklist: Actioning Complaints
Provide us with your email address to download our 11-step checklist for actioning complaints.
Regardless of what kind of complaint hits your desk, you are now one step closer to making the best of an unpleasant situation.